Operations support

The team at London Retail Services has many decades of combined hands-on experience and expertise in all types of operations for UK and foreign companies. 

We employ a blend of analysis, process management, know-how, pragmatic good sense and attention to detail to everything we do that ensures consistently effective results. Our team are perfectionists and we will work tirelessly to make sure that your operations run as smoothly as possible.

We provide support across the following areas: (and frequently take on new areas as requested by clients):

• management of supply chain
• logistics – including managing suppliers, international freight, pick and pack and delivery to clients
• product management and stock-control
• setting up and running B2B order-processing software and systems
• management of card-payment services and technology
• management of ICT requirements
• running pop-up shops

For clients who run wholesale businesses we also provide the following services:

• managing wholesale sales agents, sales materials and sales campaigns
• sales order processing through to invoicing
• customer service and after-sales support
• organising trade fair participation

We are flexible, adaptable and always thinking about how we can improve the way we do things. Once we have identified your requirements, we will either advise you on the best way to handle the operation yourselves or you can outsource the job to us. Whatever operations we run for you, we will provide interactive online management systems so that you are always kept fully informed of our progress.