About Us

London Retail Services Ltd was founded in 2010 by a team of directors and employees  with a long history of working together and managing both UK and foreign-owned companies. We also work with and co-ordinate a network of specialists for areas of required expertise that we do not provide in-house.

The Directors of London Retail Services also owned and managed three fashion accessory shops for ten years and have extensive hands-on experience of every aspect of retail management.

Members of our team and network belong to the Chartered Institute of Personnel and Development, the Institution of Occupational Health and Safety, the Chartered Institute of Payroll Professionals, the Institute of Hospitality, the Chartered Institute of Environmental Health and various other respected associations in the fields of accountancy, law and property.

 

Members of the team are:

Robert Scrafton

Managing Director and Co-Founder

Robert has thirty years’ experience of running his own businesses and consulting for UK and foreign-owned companies.

Robert’s responsibilities are client management, legal compliance and implementing policies, procedures and management systems across the range of our business services.

Fabiana Bellini

Director and Co-Founder

Fabiana has twenty years’ experience as a Director and manager of small companies.

Fabiana’s responsibilities are in operations support and the internal management of the London Retail Services team, our specialists and systems.

John Molyneux

Finance Manager

John has over twenty-five years’ experience of managing the accounts, payroll and administration for UK and foreign companies.

His responsibilities also include automatic enrolment pensions and dealing with HMRC compliance.

Elle Tarambikos

Operations Manager

Elle has ten years’ experience of working with UK and foreign wholesale and retail companies.

Her responsibilities include running logistics, fulfillment, operations, customer service and client systems.

Massimo Bellini

ICT Consultant

Massimo has twenty years’ experience of looking after the ICT requirements of small companies.

Massimo’s responsibilities are software and apps installation and maintenance together with the development and maintenance of London Retail Services and clients’ websites and online systems.

Lara Perkins

Account Executive

Lara has over ten years’ experience in account management for small companies.

Lara is responsible for looking after a number of our clients across the range of our activities.

Our Specialists

When you have particular specialist needs in areas that we do not cover ourselves, we work with a team of trusted professionals and contractors to help us meet your requirements. We have chosen them for their experience, reliability and cost-effectiveness.

These specialists include lawyers, accountants, architects, chartered surveyors, shop-fitters, property and facilities maintenance contractors, a food safety expert, ICT contractors, security specialists, insurance brokers and various other experts.

We continually monitor the work and costs of these specialists and are able to provide references for all of them.  However, we are also very willing to incorporate existing suppliers that you may use into our overall provision of services.