Retail and hospitality premises, fixtures and fittings all provide considerable challenges. From complying with building and safety regulations through basic and preventative maintenance to shopfits, renovations or new projects, there are legal requirements to meet and systems to be managed in order to keep the public and your employees comfortable and safe.


Your premises need to be managed as efficiently and cost-effectively as possible and the best use of space, people management, technology solutions and safety planning should all be integrated to help you maximise productivity and achieve your commercial goals.

In line with the complexity of your needs, London Retail Services can both advise on and directly manage your business premises. We consider every point of view when it comes to looking after your property, its facilities and equipment: legal requirements, health and safety, costs, design, installation, preventative and reactive maintenance, and staff training are all incorporated into our online process management systems.

We also have a great deal of experience of the legal complexities of taking on and giving up leases and all the various risks and costs associated with the UK leasehold system. We will coordinate all the parties necessary in order to achieve the best and most cost-effective leases and dilapidation schedules.


With our network of trusted specialists we will manage a 24/7 service for all your needs and we will:

  • Draft a preventative maintenance policy in conjunction with an asset register and in compliance with building and safety regulations
  • Implement and manage an online preventative maintenance plan and system taking into account commercial needs and cost-effectiveness
  • Advise on and manage employees and contractors as required
  • Carry out project management
  • Deal with landlords, architects and local authorities
  • Manage fire safety issues
  • Manage security issues
  • Deal with all insurance matters
  • Manage ICT requirements
  • Manage retail store or concession openings and closings

Many directors of companies – and especially foreign-owned companies – have little experience of dealing with UK property, facilities or equipment issues and often take them for granted. However, a lack of preparation or suitable specialist assistance is not a good option and will lead to a lot of wasted time, frustration and excessive – or even potentially disastrous – costs. London Retail Services will provide you with a fully integrated all-round solution for your premises.

  • The management and staff at London Retail Services have looked after us for many years and are always quick and helpful in dealing with our requests. I would like also to stress that they are wonderful people, humble and well prepared. They visit us regularly and are available at all times - day and night. We recommend them!

    ST, Fashion Store Manager, Central London
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